Delivery and Shipping Policy – Indus Stores LLC Products

1. Shipping Methods

We offer various shipping methods to ensure that you receive your order in a timely manner. Shipping options include Express Delivery, Standard Delivery, and Economy Delivery. The available shipping methods and their costs will be displayed during the checkout process.

2. Processing Time

Orders are typically processed within 1-2 business days. Processing time may vary based on product availability and order volume. Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

    • Express Delivery: 1-2 business days
    • Standard Delivery: 3-5 business days
    • Economy Delivery: 5-8 business days

Estimated delivery times are based on the shipping method selected and the destination of the package. Please note that delivery times are estimates and may be affected by factors such as weather conditions and carrier delays.

4. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping fees will be displayed at checkout before you confirm your purchase. We may offer free shipping promotions periodically; details of such promotions will be provided on our website.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

6. Shipping Restrictions

We currently ship to addresses within the United States only. Please ensure that the shipping address provided is accurate and complete to avoid delays.

7 Address Changes

If you need to change the shipping address after placing your order, please contact us as soon as possible. We will make every effort to accommodate address changes, but we cannot guarantee that changes can be made once the order has been processed or shipped.

8. Lost or Damaged Orders

If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order or a replacement as soon as possible.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy.

10. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

    • Phone: +1 281-968-0707
    • Email: info@indusstores.com